Mr Kamran Saeed - Project Manager, Aqudas Data Informatics Limited.
THE PROBLEM
"Here at Aqudas Data Informatics Limited Ltd., we had a whole raft of particular instances that we were looking for a particular solution to. Firstly, we were moving offices to much larger premises and we felt that we need to upgrade our in-house 'phone systems, but with the warehouse and all the admin being handled from the single location, we wanted a system that would not only route incoming calls appropriately, but also handle our outbound calls - a lot of which are international, due to the nature of our business - and give us the benefits of Least Cost Routing and allow us to further reduce our costs by using VoIP. The whole thing was turning into a bit of a nightmare - but Blitz came to the rescue with a complete solution to all our problems and, which was very important to us, offered us a package that could grow with the company."
THE SOLUTION
"Blitz really came through for us, we had a dedicated ISDN30 line installed and connected that to the new IP PBX system, which is fantastic – it routes calls automatically to wherever we want and it’s all controlled with an automated attendant, we kept all our existing DDI numbers but added an NGN on an 0845 prefix as our main switchboard number. All the numbers were migrated and we literally just moved in and everything was ready to go! The new system automatically routes calls via the cheapest available route - and VoIP if at all possible, on top of that, we get our faxes sent to our email and even our voicemail if we want it!"
"What we were amazed by was the fact that none of it cost us anything up front, as Blitz took into account our existing call costs and built the whole thing into their "Innovation Solution". Their input has made this transition for us as painless as possible".
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Managed Services
Blitz Point™
With Blitz Point you need never again find yourself incommunicado, with the ability to accept your messages in a variety of formats: phone; fax; email and SMS text- and then convert them to whatever format suits you best… on your phone with email text–to–speech, fax and voicemail or via fax, or by email from anywhere in the world – or even direct to your handheld device/PDA. The Blitz Point unified communications platform can also incorporate a number of indispensable features such as ‘Follow Me’ (the ability to route a call to any other phone number) and ‘Find Me’ (the ability to route though a cascade of phone numbers), and all this on numbers with a variety of prefixes including 0800, 0845 and 0870.
Blitz Business Gateway™
Using our platform you can deliver your company brand and message to your customers via mobile, or utilise it to gather and receive information - and seamlessly integrate it into your application.
A fantastic way of keeping your customer base and off site employees up to date with what’s happening, be it special offers, one-off promotions or job updates and company information.
Add text, pictures, images or links and send SMS or MMS messages to hundreds – or thousands at a time. Use the system for SMS voting or text chatting, the choice is yours; you are limited only by your imagination.
Blitz Web Solutions™
Not only can we offer a complete design, hosting and bespoke SEO solution, with content and image updates - unlimited contact and location upgrades and 12 month agreements starting from as little as £10 per month, but our in house developers can help you incorporate the latest in mobile/web convergence enabling users to upload and download images and video direct from their mobile phone to your website.
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Blitz assistance
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Case Study: Mr Kamran Saeed - Project Manager, Aqudas Data Informatics Limited
- Before Blitz here at Aqudas Data Informatics Limited Ltd., we had a whole raft of particular instances that we were looking for a particular solution to. Firstly, we were moving offices to much larger premises and we felt that we need to upgrade our in-house ‘phone systems....
- Blitz really came through for us, we had a dedicated ISDN30 line installed and connected that to the new IP PBX system, which is fantastic – it routes calls automatically to wherever we want and it’s all controlled with an automated attendant, we kept all our existing DDI numbers but added an NGN on an 0845 prefix as our main switchboard number...
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